Privacy Policy

Your privacy is imperative to us. It is Maroubra Road Physio's policy to respect your privacy regarding any information we may collect from you across our website. If at any time, you have questions or concerns about our privacy practices, please feel free to contact us.

1. Information we collect

Log data

When you visit our website, our servers may automatically log the standard data provided by your web browser. It may include your computer's Internet Protocol (IP) address, your browser type and version, the pages you visit, the time and date of your visit, the time spent on each page, and other details.

Device data

We may also collect data about the device you're using to access our website. This data may include the device type, operating system, unique device identifiers, device settings, and geo-location data. What we collect can depend on the individual settings of your device and software.

Personal information

We may ask for personal information, such as your:

• Name

• Email

• Social media profiles

• Date of birth

• Phone/mobile number

• Home/Mailing address

• Payment information

2. Legal bases for processing

We will process your personal information lawfully, fairly, and in a transparent manner. We collect and process information about you only where we have legal bases for doing so. These legal bases depend on the services you use and how you use them, meaning we collect and use your information only where:

• it's necessary for the performance of a contract to which you are a party or to take steps at your request before entering into such a contract (for example, when we provide a service you request from us);

• it satisfies a legitimate interest (which is not overridden by your data protection interests), such as for research and development, to market and promote our services, and to protect our legal rights and interests;

• you give us consent to do so for a specific purpose (for example, you might consent to us sending you our newsletter); or

• we need to process your data to comply with a legal obligation.

3. Collection and use of information

We may collect, hold, use, and disclose information for the following purposes and personal information will not be further processed in a manner that is incompatible with these purposes:

• to enable you to customize or personalize your experience of our website;

• to contact and communicate with you;

• for internal record keeping and administrative purposes;

• for analytics, market research, and business development, including to operate and improve our website, associated applications, and associated social media platforms;

• to run competitions and/or offer additional benefits to you;

• for advertising and marketing, including to send you promotional information about our products and services.

4. Disclosure of personal information to third parties

We will not sell, distribute, or lease your personal information to third parties unless we have your permission or are required to by law. We may use your personal information to send you promotional information about third parties, which we think you may find interesting if you request this to happen.

5. Your rights and controlling your personal information

Choice and consent: By providing personal information to us, you consent to us collecting, holding, using, and disclosing your personal information in accordance with this privacy policy. If you are under 16 years of age, you must have, and warrant to the extent permitted by law to us, that you have your parent or legal guardian's permission to access and use the website and they (your parents or guardian) have consented to you providing us with your personal information. You do not have to provide personal information to us, however, if you do not, it may affect your use of this website or the products and/or services offered on or through it.

6. Cookies

We use "cookies" to collect information about you and your activity across our site. A cookie is a small piece of data that our website stores on your computer, and accesses each time you visit, so we can understand how you use our site. This helps us serve you a better more personalized web experience.

7. Changes to this policy

At our discretion, we may change our privacy policy to reflect current acceptable practices. We will take reasonable steps to let users know about changes via our website. Your continued use of this site after any changes to this policy will be regarded as acceptance of our practices around privacy and personal information.